If your shipping ID starts with XZ0000038 in your Order Shipped Confirmation email, the delivery will be fulfilled by SingPost, you can track the location of your order by calling 1800 222 5777 (for Singapore use only) or (+65) 6222 5777 (when calling from outside Singapore). If your delivery is for large item delivery such as washers, fridges or furniture or bedding please contact our friendly Customer First Team at CustomerFirst.SG@harveynorman.com.sg