Delivery & Self Collection

How can I track my Order?
Small Items (For Shipping ID starting with XZ0000038 Only) To track your order, please click here or call 1800 222 5777 (for Singapore use only) or (+...
Tue, 8 Mar, 2016 at 1:54 PM
What are your delivery charges?
Small Items ( < 20kg): Delivery Fee A delivery fee will be charged based on the product type and weight*. Small items** does not include washers, dryer...
Tue, 8 Mar, 2016 at 1:55 PM
What is the delivery schedule like for my order?
We aim to deliver your order to you within 2-7 working days from the date of your order. Subjected to stock availability. ORDERS PLACED DELIVERY TIME M...
Tue, 8 Mar, 2016 at 1:56 PM
What conditions do I need to be aware of for the delivery?
To qualify for delivery, your delivery location must be easily accessible through the elevator (i.e. similar storey as lift landing) or must be on the same ...
Tue, 8 Mar, 2016 at 1:57 PM
Do you offer self-collection services?
Yes! We understand most of you are always on-the-go and may not be at home most of the time. So to make shopping even more convenient for you, we also provi...
Tue, 8 Mar, 2016 at 1:59 PM
What if I am not at home when my package arrives?
If your shipping ID starts with XZ0000038 in your Order Shipped Confirmation email, the delivery will be fulfilled by SingPost, Please call 1800 222 5777 ...
Tue, 8 Mar, 2016 at 2:00 PM
My order is not here yet. What should I do?
If your shipping ID starts with XZ0000038 in your Order Shipped Confirmation email, the delivery will be fulfilled by SingPost, you can track the location...
Tue, 8 Mar, 2016 at 2:02 PM
Does Harvey Norman have any delivery area or other restrictions?
ARE THERE ANY AREAS THAT HARVEY NORMAN DOES NOT DELIVER TO? Due to restrictions and limitations placed by certain institutions and organisations, we are s...
Tue, 8 Mar, 2016 at 2:03 PM